Help Centre
Last updated: October 9, 2026
Short answers to the questions authors ask before they sign: who owns the accounts, files and ISBNs, how royalties are paid, what each package includes, and how payment, refunds and complaints work.
Rights and ownership
- Who owns my Amazon KDP and IngramSpark accounts?
- Who owns the ISBN for my book?
- Do I receive my final book files and source files?
- Can I move my book to another company later?
Royalties and distribution
- How are my royalties paid, and how much do I earn per book?
- Does distribution mean bookstores will stock my book?
- How do I get printed copies of my own book?
Packages, payment and refunds
- What does the $1,499 Global Publish package include?
- How does payment work?
- What is your refund policy?
Process and support
- How long does it take to publish my book?
- How many revisions are included?
- Can I make changes to my book after it is published?
- Do you use AI to write, edit or design books?
- How do I raise a concern or make a complaint?